About Us

Customer Service

Thank you for visiting theFOUND.com
Please send all questions and/or comments to:
e-mail: sales@thefound.com
phone: 773-276-6699
live hours: Monday through Friday: 9am-6pm CST

We will respond to all phone inquiries and voice messages within 24 hours or the next business day (please be sure to leave your name and phone number and a good time for us to call you back).

If there are items on your order that are not immediately available to ship to you, we will back order the out of stock item(s) and ship the rest of your order right away. We will contact you via email to inform you that one or more items have been back ordered and to provide you with an estimated restock date. Should you have any questions concerning the availability of a particular item, please contact us. We are also happy to assist you in finding alternative options for out of stock items.